Faq

At Destinnova, we strive to ensure customer satisfaction with every booking. Refund eligibility depends on the cancellation policy of your booking, which is outlined at the time of purchase. If your booking qualifies for a refund, the amount will be processed according to the policy and credited back to your original payment method.

For detailed assistance with your refund request, please contact our customer support team with your booking details. We're here to help

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Yes, in many cases, deposit payments are accepted. This allows you to secure your booking while paying the balance at a later date. However, the availability of this option depends on the service or package you choose. Specific terms, including deposit amounts and deadlines for the remaining payment, will be shared during the booking process. If you have something specific in mind, feel free to ask for details!

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Meal inclusions depend on the specific tour package you select. Some tours include all meals, while others may only cover breakfast or specific meals during the trip. The detailed itinerary and package description will clearly outline what’s included. If you have dietary preferences or need additional meal arrangements, let us knowβ€”we’ll do our best to accommodate!

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Refunds are subject to the cancellation policy associated with your booking. These policies vary based on the service provider, travel dates, and the time of cancellation. If your booking qualifies, the refund will be processed promptly.

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We recommend reviewing the terms shared during your booking process or reaching out to our support team for assistance. We’re happy to guide you through the process!

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